Joe

Indicative day rate £***. Geo – London, East & Remote.

Experience throughout all stages of Software Development and Change Management Lifecycles over 8 years. I recently created a communications policy for a business unit consisting of over 13,000 colleagues at MMC, providing templates, comms plans and reviewing the communications. Using Qualtrics, I compose, distribute and analyze company-wide surveys. I setup, trained and managed a 3 person financial application support team in Mumbai at Jardine Lloyd Thompson (JLT) for nearly 4 years.  I have travelled to the Asia region several times to provide demos for JLT’s financial applications, so I am willing to travel for my role. Very experienced at analyzing problems and providing solutions, as well as improvements for current solutions. From my experience, I regularly engage with colleagues across the business, ranging from the Chairman and technical teams to clients and vendors, so I am able to communicate as needed within different areas.

Application experience:

• ServiceNow
• GoToMeeting/Blue Jeans/Zoom
• Citrix
• Microsoft Teams
• Office 365
• Infor SmartStream and Expense Management
• Documation Invoice Management System (Enable/IMS)
• OneSource Accounts Production (Statutory Reporting)
• Microsoft SQL Server
• UPK training tool
• Zscaler
• SharePoint
• VMWare
• JIRA Tagetik
• Qualtrics