A personable, senior technology leader, comfortable engaging and building strong relationships with all levels within a business, from staff to Boardroom.

Very cost aware, seeking solutions that are fit for purpose as well as cost effective to meet the requirements of a business.

I am an experienced Service Management, Service Desk and Continual Service Improvement professional who is driven by a desire to deliver quality service delivery solutions that result in exceptional Business and Customer outcomes.

Technically sophisticated Leader with outstanding experience managing teams, & resources, and delegating responsibilities to achieve programme objectives. Capable of devising and implementing corporate strategies and transformation initiatives to continually improve performance and ensure service delivery in accordance with industry best practice standards.

Working in large organisations that have both provided financial services in both Public and Private sectors involving large and complex IT environments. Personal goal to influence changes that add real value to an organisation by working with staff to review and implement significant improvements.

A highly accomplished and energised IT Service Management professional with 20+ years experience managing and improving IT services and practices; passionate about delivering value and customer outcomes with excellent communication skills and the ability to work at all business levels.

A highly successful, pragmatic, ‘hands on’ and commercially astute IT Transformation Leader/Executive with c25 years’ experience of IT strategy/programme, E2E service management, infrastructure/operations management and supplier management, acquired within private, public and NFP market sectors.

Keenly focused on driving enterprise-wide success through proactive project management and comprehensive, strategic initiatives, I am able to promote exceptional across-the-board performance by revitalising under performing areas and capturing new opportunities for growth.

Chris is an innovative, commercially astute technology expert with a proven track record of leading teams to deliver operational best practice and digital business transformation. A results-orientated leader who works collaboratively, harnessing a wide variety of skills to deliver business outcomes.

Wishing to continue to deliver effective business and IT change as part of any creative team who are all about delivering real business benefits.

Over 20 years of IT & Service experience working as both a member and leader of global teams in the public and private sectors.
I provide IT Service Management expertise during IT and Digital Transformations, with a real focus on delivering solutions that are both outcome-based and customer-focused.