Over 18 years of experience in software development with very strong Dynamics 365, Dynamics CRM, Power Apps, Power Automate, C#. .Net, Angular, Azure and database background. He has have successfully completed several software development projects using the right technologies to understand and meet the actual needs of the customers.

He also received Microsoft PowerPlatform/Dynamics 365 Developer Associates and Azure Fundamentals certificates to professionally support his hands-on knowledge of Azure and Dynamics 365 technologies.

I am an enthusiastic candidate with outstanding digital and analytical skills and fluency in English, Spanish and French. I am an ambitious highly creative CRM & Email Manager primarily focused on strategy for retention. My global understanding is in online platforms, plus the strong experience in both Offline/Online gives me the opportunity to challenge myself while conducting complex tasks. I am confident in producing, analysing, and reporting successful end to end marketing campaigns.

I’m a highly experienced, Dynamics CRM/365 Microsoft Certified consultant and developer in the areas of digital transformation, marketing automation technology and operating model excellence. With a background in operations management, marketing and B2B/B2C training sales I have 15 years of full-lifecycle Dynamics CRM/365 implementations, enhancements and upgrades across sectors including central government, fintech, wealth management, insurance, legal, and membership organisations.

Specialising in Dynamics 365 Sales, Marketing, Project Operations, Omnichannel, FinOps and Power Platform I am very skilled at aligning CRM delivery to business and IT strategy, RFP and business case delivery. Also strong in Dynamics 365/CRM customisation, solution design, requirements definition, business process design, integration and managing multi-skilled project teams of up to 20 on/offshore.