Bahi

Indicative day rate £860. Geo – London, South & Remote.

I am a highly versatile senior global Technology, Operations leader & CIO bringing a strong technical and hands-on operational capability at both strategic and tactical level.

I am well known for possessing excellent interpersonal and communication skills, being extremely supportive to all my colleagues and team members whilst being a highly motivated, enthusiastic individual. I possess strong analytical and problem-solving capabilities.

Whilst technology has always been my main focus and passion, I have also proven myself to be extremely successful in business operations. Always putting myself forward for new challenges including opening offices in new locations, managing fit-out processes, negotiating contracts, participating in vendor selection processes and being responsible for building system management.

Key Skills:

• Cyber Security and best practice
• Cloud computing (SaaS, PaaS, IaaS & UCaaS)
• Business and requirement analysis
• Project & change management
• IT Strategy defining, planning and implementing
• Strong leadership, team-building & people management capabilities
• IT Service Management
• Process Improvement
• IT Governance
• Operations management
• Budget management & cost optimisation
• SLA and contract negotiation
• Strong communication, problem solving and analytical skills
• Property & supply chain / vendor management

Initiated and managed the full lifecycle of IT projects to fulfil the IT roadmap and strategy, ensuring that the chosen solution supports the business needs. Projects have included:

• Created the global IT strategy and roadmap including risk assessments, cyber defences and international business continuity plan and IT governance, plus data protection and data retention policies.
• Initiated a vendor review program, which replaced the global IT outsource partner to be more cost effective and provided improved SLAs. Monitored the overall performance of the suppliers against their key deliverables and SLAs. Delivered cost savings through annual contract renegotiation, making circa 10% savings against the IT budget.
• Overhauled IT Support to create a new 24×7 white glove support structure and introduced ITSM.
• Implemented a new BYOD platform.
• Replaced the CRM and project tracking system with Salesforce.
• Led the RFP process and negotiated the new Finance and HR systems.
• Introduced enhanced cyber security by introducing a SOC, SIEM, Darktrace, Carbon Black, Cylance, IDAM, DUO, NAC, IDS, IPS and various educational programs including phishing campaigns.