Geoff Bench Direct Head of Digital Top IT Contractor Available

20+ years experience. Indicative day rate £1,500. Geo – London & Remote.

  • Digital champion who prepares organisations to embrace and leverage disruptive capabilities tailored to strategic goals.
  • Value-driven & outcome-focused approach underpinned by Key Performance Metric’s.
  • Leadership, formation & management of high performance teams of circa 300 staff covering all pillars of ICT (managed to ITIL standards), based in the UK, Europe, India, and the US.
  • Change agent with successful record in delivery of transformation projects including; headcount rationalisation, establishment of managed service operations, the creation of Shared Service Centres and Centres of Excellence, offshoring, business process re-engineering and improvement activities.
  • Results driven client advocate and trusted business partner focused on client needs.


  • Merger & Acquisition and transformational change including TOM design, application rationalisation, organisational design, restructuring and procurement realignment to achieve increased effectiveness and efficiency.
  • Experienced and certified PRINCE2 programme/portfolio director.
  • Chartered global management accountant with extensive financial management experience.
  • Senior Information Risk Owner, accountable for Risk Management, Information Assurance, governance and controls.
  • Experienced influencer and Board Member working with Non-Executives, independent audit committees and national steering groups and boards.
Key Achievements
  • Significant OpEx reduction by £10m (25%) within 18months, achieved through removing reliance on contractor resources, renegotiating contracts and reducing large scale technical debt.
  • Recovered failed merger, successfully integrating 300 staff and increasing employee satisfaction results by 27% whilst also improving services offered (e.g., Time to Answer 6min down to 90 seconds) and Service continuity (reduction of P1 outages by 35%)
  • Key enabler and contributor to significant EBITDA growth (19%) through cost reduction, improved Sales Cycle (avg 6 weeks to 48 hours) and spike in customer satisfaction 26%
  • Implemented Capability Maturity Model (CMMI) enabling measured improvement and clear personal objects for every member of the 300 strong team, resulting in 2 level improvement against the CMMI 24 months
  • Recovery of Global EPM programme, successfully delivered to rebase-lined plan and budget


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