Stan
20+ years experience. Indicative day rate £805. Geo – UK Wide & Remote. Hourly and daily consultation rates also available. Please get in touch with the Bench team for more info.
Having worked my way up through the ranks as an engineer and IT manager in a wide variety of sectors, I have proven the value of tailored solutions clear vision and language in realising the full potential of people and technology. My strengths include team leadership, service strategy, design, transition and operation, supplier management, communication strategy, programme turnaround and data architecture.
- Cultural change, green field ITIL implementation
- Incident Management
- SLA and OLA
- Problem Management
- Major Incident Management
- Profile aligned SLAs/OLAs
- Comprehensive Service Architecture
- Business Continuity Planning redesigned
- Meaningful mapping and diagramming of ITIL Practices highlighting outputs, roles, processes
- New Service Design Architecture applied to security and firewall services
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