Peter

20+ years experience. Indicative day rate £500. Geo – UK Wide & Remote.

Highly experienced Service Delivery Professional with proven ability to communicate a clear vision through inspiring others to do their finest work. Identifies service operations and streamlines through both processes and cost efficiencies. Excellent rapport with clients and internal stakeholders. Track record of high client satisfaction from service improvement.

Key Skills:

• Service Operations & Delivery
• Service Transition
• Supplier/Vendor Management
• IT Process Development
• Contract Negotiations
• Building strong client relations
• Team performance management
• Incident Management
• Service streamlining
• SLA reporting

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