I find my inspiration in Service Management, doing what I love and being around people who share this way of thinking. Proven skills in delivering technical support for applications to ensure optimal durability, reliability and support. have exceptional experience of leading, supporting the delivery of agile designed service to production. I am reliable and trusted expert to provide advice on proper operation of business applications and their frameworks. Maintaining close collaboration and relationships with external vendors to ensure timely support whenever necessary.
I am an experienced ITIL Practioner and senior IT Management professional who is able to shape, motivate, and lead teams of 1 to 70 employees. I possess considerable experience within operational ITSM service environments.