20+ years experience. Indicative day rate £1,000. Geo – London, Thames Valley, South East & Remote.
Extensive experience of working with firms’ senior management to define appropriate and proportionate responses to new regulatory and remediation challenges. Helping firms to reduce reputational risk and to improve customer experience through the deployment of effective, pragmatic and fair solutions.
Regulatory change experience: End to end Remediation/ Redress programme management, Audit and Controls reviews, Past Business Reviews, Section 166 responses, Treating Customers Fairly (TCF) implementation, Responsible Lending reviews, and Customer Complaints Handling Transformation.
Programme Management experience: Qualified Agile PgM, MSP and Prince 2 practitioner with Big 4 consultancy training, Graham has extensive experience of setting up and leading major regulatory change programmes that have delivered real business benefits to his many clients. Highly skilled in budgetary management (£1m- £10m+) and in managing/coaching project teams (10-150 people).
FS Product experience: Loans, Hedging Products/Derivates, Credit Cards, Current Accounts/ Overdrafts, Asset Finance, Pensions, Protection, Investments & General Insurance products