Pratibha

Indicative day rate £375. Geo – London, South East & Remote.

Experienced Salesforce Administrator interested and looking for challenging opportunities in Salesforce domain.

Delivered functionalities on Sales Cloud and Service Cloud covering the key aspects of CRM
administration for challenging business requirements

Key Skills:

• Proficient in all aspects of Salesforce configuration and administration
• Experienced in using Data management functions provided by Salesforce
• Built reports and dashboards for sales and service teams as per business
requirements
• Worked on Record Types, page layouts, picklist fields, dependent
picklist, updating profiles, roles, users as and when required
• Experienced on advanced administration tools like Process Builder, flow
and custom settings
• Experience based knowledge and understanding of Sharing Rules and
Role Hierarchy
• Created Approval Processes as per business requirements
• Created HTML email templates and assigned them to email alerts
• Setup the sharing settings of various standard and custom objects as per
business requirement
• Configured access to various fields using field level security and page
layouts
• Experienced in requirements gathering from stakeholders
• Experienced in end-user training – both one-one and group training
sessions
• Gathering the requirements from the user and analysing the best
approach

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