Martin

Senior Service Delivery Manager

Highly experienced in the Service sector of the IT industry. ITIL qualified and trained to Practitioner Level and very experienced in customer facing environments excellent at building and maintaining successful client relationships. Successfully managed large and small teams of multi skilled staff in fast paced service related businesses inclusive of coaching, mentoring and motivating. Implemented changes internationally within large Corporate organisations.

Senior stakeholder management, excellent communication skills coupled with a sound attitude towards process and procedures

Core Skills:

ITIL
Senior Stakeholder Management
Relationship Management
People Manager

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