Wallace

More than 20 years experience in various IT Service management roles in both private and public sector organisations. My qualifications include PRINCE2 and ITIL certifications.

Strong skills in the following;
Project Management
Service desk Management
Troubleshooting
1st to 3rd line support
Windows and Linux servers
Windows and Apple desktops and mobile devices
Disaster recovery
Network security
Documentation
Virtualization
Cloud solutions including Azure, Office 365 and Google Suite

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