I am a highly experienced CRM professional helping businesses maximise effectiveness of their customer life-cycle programmes to drive revenue, reduce costs and improve profitability.

• Agile leader with Business Transformation Strategy • Portfolio Governance • Agile Principles • DevOps • Continuous Integration • Continuous Deployment • Agile Coaching • Business & Process Analysis • Stakeholder Management • Quality Assurance & Testing • Cross Cultural Leadership • Process Improvement • Coaching & Facilitating global teams